If you are not satisfied with product(s) that you have ordered or the product(s) was received damaged, we are pleased to offer a return and exchange policy*;
All items purchased are NON-REFUNDABLE and can only be exchanged within 7 days of the original purchase date.
Returns and Exchanges only valid if product was damaged upon the time received or a faulty product by default
Items can only be exchanged ONCE for item(s) of the same or greater value. Additional payment must be made for the difference.
Items must be in original packaging, unworn, unwashed, and in a good condition, complete with all tags and labels.
Delivery Note/Invoice is required to be presented at the time of exchange.
Defective items can be exchanged, subject to the other condition listed above and Justice Indonesia may conduct an investigation prior to the approval or decline of an exchange
Terms of returns and exchanges does not affect your rights if the product(s) is faulty or does not match the image / description.
PT Baggea Indonesia have a right to determine the final decision of returns and exchanges.
How to Exchange
Return to Baggeadotmydotid customer service
Please send the product(s) along with Delivery Note/Invoice to:
Jl. Ja'ani Nasir No.54, RT.1/RW.10, Cawang
Jakarta Timur, DKI Jakarta, 13630
Phone : +62822428242881
Please note, any postage incurred by returning the product(s) to us will not be refunded.
If you need advice before returning the product(s), please contact our Customer Service at +62822428242881
Customer Support is available from Monday to Friday: 10.00 - 17.00.
