30 Januari 2023 2:48 pm

Privacy and Policy

General


This privacy statement sets out how www.baggea.my.id will store and use information relating to you. This applies to the entire web site. Any changes to these policies will be posted on Terms and conditions. www.baggea.my.id is a trading name of Justice Indonesia. www.baggea.my.id is committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.


Security


Security Information www.baggea.my.id is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with total confidentiality. When you place orders or access account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the Indonesia Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorized access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive or other information to you. If you have any further questions about our credit card security policies, please contact us. Click on the contact us tab at the top of this page. The Customer Care Center is available on Monday to Friday at 9AM - 8PM and closed on Saturday, Sunday and public holidays.






What we collect


We collect the following information:


When you order products, we will collect your name, contact and billing information, transaction and credit card information.


When you register with us to receive our monthly newsletter or details of offers or products we will collect your e-mail address. You can also provide us with more information about you and your family so that the details of offers and products we send you will be more suited to your circumstances.


Our website uses cookies, which are programs which collect additional information. In order to learn more see How We Use Cookies below.


What do we do with the information we gather?


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:




Who we share the information with and your choices


When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.


We will not sell, distribute or lease your personal information to third parties other than our subsidiaries and parent company, subsidiaries of the same parent company, or our successor in business unless we have your permission or are required by law. We may release your personal information to our authorized direct marketing agents unless you tell us that you do not wish this to happen.


When you provide any information on line, you should look for the box which you can click to say that you do not want the information to be used by anyone for direct marketing purposes. If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at: support@baggea.my.id
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Refund and ExchangeIf you are not satisfied with product(s) that you have ordered or the product(s) was received damaged, we are pleased to offer a return and exchange policy*;. All items purchased are NON-REFUNDABLE and can only be exchanged within 7 days of the original purchase date. . Returns and Exchanges only valid if product was damaged upon the time received or a faulty product by default. Items can only be exchanged ONCE for item(s) of the same or greater value. Additional payment must be made for the difference. Items must be in original packaging, unworn, unwashed, and in a good condition, complete with all tags and labels. Delivery Note/Invoice is required to be presented at the time of exchange. Defective items can be exchanged, subject to the other condition listed above and Justice Indonesia may conduct an investigation prior to the approval or decline of an exchange. Terms of returns and exchanges does not affect your rights if the product(s) is faulty or does not match the image /
Delivery InformationYour paid orders will be processed and shipped within 2-3 working days for Jabodetabek area and 3-7 working days for outside of Jabodetabek areas. (No deliveries will be made on Saturday, Sunday or
Visit Our Office In East Jakarta, DKI JakartaJl. Ja'ani Nasir No.54, RT.1/RW.10, Cawang. DKI JAKARTA 13630. Telp: +62822428242881. Email:support@baggea.my.id. Operational hours from: Monday to Friday : 11 AM - 5 PM, closed on Public Holidays.